What Went Down: Week Ending January 1, 2023

Happy New Year! We hope you had a restful holiday season and a happy new year.  The Cloud Dependency arena was relatively quiet over the holiday season, but there were a number of notable incidents that may (or may not) have affected your company’s operations. Read on to learn more.    AWS AWS S3’s Putting […]

What Went Down: Week Ending December 18th, 2022

Newsworthy GCP Compute Engine had a partial outage in Asia-Northeast3 and Europe-West4 for nearly 2 hours starting at 19:22 UTC on the 16th. Some customers experienced VM crashes and had the inability to spin up new VMs.    Notable Metrist-Reported Downtime   AWS AWS RDS was unable to create instances from US East 2 for […]

What Went Down: Week Ending December 11th, 2022

Newsworthy:  AWS experienced a major issue in US East 2 (Ohio) on Monday December 5th when internet connectivity was dropped for nearly 40 minutes. AWS services themselves were not down, but the connections from outside of AWS failed. See here for more information about the outage.  Google Ad Manager had a major outage for many […]

What Went Down: Week Ending December 4th, 2022

Notable Metrist-Reported Downtime Azure Azure Cosmos DB’s Delete Container was not responding and down from Azure East US for 18 minutes on the 28th. Additionally, Create Cosmos Account was not responding for 19 minutes on the same day. On the 30th, it was again unable to Create Cosmos Account from Azure East US for three […]

What Went Down: Week Ending November 27th, 2022

It was a relatively quiet this week in Cloud Dependencies. Of the most notable outages, we saw that: Atlassian had a major outage for 1 hour 56 minutes on the 22nd in which some but not all of the users saw eros in the web US for Jira, Confluence, and other products. Based on the […]

What Went Down: Week Ending November 20th, 2022

Notable Metrist-Reported Downtime While these outages didn’t make the news, these issues caught by Metrist may have affected your company’s app and operations.    AWS AWS RDS was unable to create new instances in AWS US East 2 for 54 minutes on the 16th. The platform was timing out with no errors thrown.    AWS […]

What Went Down: Week Ending November 13th, 2022

It was a pretty quiet week for third-party cloud dependencies. But here are the outages we considered noteworthy.   Notable Metrist-Reported Downtime While these outages didn’t make the news, these issues caught by Metrist may have affected your company’s app and operations.    Azure Azure Cosmos DB was unable to create Cosmos accounts in Azure […]

What Went Down: Week of November 6th, 2022

Newsworthy:  Zoom’s API began throwing errors just after midnight Pacific for almost 22 hours on the 6th. Issues started right after Zoom’s previously-announced planned maintenance.      The platform likely broke something with authentication while doing other maintenance. And since the incident occurred over a weekend and did not impact the core functionality of joining […]

What Went Down: Week Ending October 23rd, 2022

Notable Metrist-Reported Downtime   AWS AWS RDS was unable to createnew instances in AWS US-East-1 for 44 minutes on the 20th. AWS only provided a vague error message about the service being unavailable. On the 20th, it was unable to create new instances in AWS US-East-1 for 20 minutes; Metrist’s attempts each timed out after […]

What Went Down: Week Ending October 9th, 2022

Newsworthy:  Chase Bank in the UK was down for more than 24 hours on the 4th. Details regarding the cause were not provided. However, the outage reminds us of the complexity of modern systems with cloud dependencies, even for critical services like Chase Bank.   New Relic had a major outage on the 7th which […]