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Metrist February 2022 Product Updates

The team has been hard at work over the last month. Check out our product updates for February. We’d love to hear any feedback about what we have been working on.

1. Monitoring from North American Azure and GCP regions

Recently, we added service monitors to provide better visibility into Azure and GCP platforms. This changed where Metrist service monitors originate. Previously, we originated all monitors from AWS. Now, AWS, Azure, and GCP monitors originate and run completely within vendors’ regions, (example: AWS service monitors for us-east-1 begin and complete all checks within the us-east-1 region, while an Azure service monitor will begin and check in the centralus region). This provides our users with clear visibility into how a specific region’s health and performance are doing.

The table below lists the 21 different AWS, Azure, and GCP regions that Metrist can now monitor.

AWS GCP Azure
us-west-1
us-west-2
us-east-1
us-east-2
ca-central-1
northamerica-northeast1
northamerica-northeast2
us-central1
us-east1
us-east4
us-west1
us-west2
us-west3
us-west4
canadacentral
centralus
eastus
eastus2
southcentralus
westus
westus2

 

2. Length-of-current-issue timer

To provide a better troubleshooting experience, we present how long a service monitor’s status has been degraded or down. This lets our users know if a monitor has been experiencing issues for hours, or if the status change just occurred.

What we are working on next

  • Adding details to the service monitor user experience to support our users while troubleshooting a degraded or down third-party monitor:
    • Updating the definition and criteria for what needs to be met for a service monitor to be considered down,
    • Adding visibility into the current vendor status on the Metrist service monitor view, and,
    • Adding more details to describe which calls are made by the checks within a service monitor.

That’s all for now. Please let us know what you think of these new features, and what other features you’d like to see.

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