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Metrist March 2022 Product Updates

We released several new features in March we’d like to share with you. Check them out below and send us any feedback or questions that you might have.

1. New Metrist docs

Check out the Metrist docs site to learn more about Metrist. You’ll find details about service monitors, configuring alerts, (Slack, Teams, webhooks, emails, and others), and instructions on how to invite users to your Metrist account.

Take a look at the Metrist docs here:

2. More details about each service monitor and individual checks

Service monitor and check details

Have you ever wondered what a service monitor does, or which API is called by a Metrist check? We’ve added more details to service monitors and checks within the UI. Now, we include a link to the vendor API documentation in the check details section for when you’d like to learn more about the API being used by a specific check.

*Note* We have not added this for every service monitor and check yet. We will continue to roll this out across all service monitors.

Service monitor details

Check details

Visualize check dependencies

We’ve also added visual details to identify the dependencies between checks. Currently, there are only a couple of service monitors where the checks run independently from each other. For the most part, most checks must complete before the next check is attempted, (unless otherwise called out).

Dependent checks

3. AWS, GCP, and Azure status details for each service monitor

View vendor status and link to vendor status pages

Now, when viewing an AWS, GCP, or Azure service monitor, you can quickly view the vendor status for the service Metrist is monitoring. This includes the status, the time that the status changed, and the length of time that the status has been unhealthy. You’ll also find a link to the vendor status page for quick reference.

Change vendor status comparison time period chart

Now, in addition to 90 days, you can select to view the past 30 days or 3 days of vendor statuses, allowing you to view ongoing issues. You can see status changes over the past hour (by selecting 3 days) or zoom out and view the last 90 days to look for trends.

View past status changes

Now, view the status changes that occurred for a specific period in the past for a service monitor. In the vendor status comparison chart, hover over and select any of the entries to view all the Metrist status changes. This allows you to understand if the service changed status multiple times during that period or just once, giving you a better view into the blast radius of an issue.

4. Edit your Metrist account name and set your preferred time zone in Metrist web app

Account Name

Is your Metrist account name up to date? Now we display your Metrist account name on the Metrist web app homepage. In addition, we’ve introduced the option to edit your Metrist account name. This allows you to add or change it if you’d like to invite others to use your Metrist account. See details below for step-by-step instructions.

Time zone

We’ve added an option to select your time zone for the Metrist web app. Select your preferred time zone, and we’ll update any date/times displayed in the Metrist web app.

To change your account name and displayed time zone in the Web app

First, log in to your Metrist account. Then select ‘View/edit profile’ from the account menu (in the upper right-hand corner). Alternatively, you can navigate directly to the profile page to make these selections:

April Roadmap

Here is a glimpse into what the team is working on next:

  • We’re continuing to focus on the troubleshooting workflow when a third party is not reporting as healthy:
    • Introduction of a new service monitor status
    • Including vendor status page details in the Metrist web app
    • Adding Twitter details to understand who else is impacted by a third-party issue

That’s all for now. Please let us know what you think of these new features. And let us know what other features you’d like to see.

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